We're sorry you didn't love your Solid Fragrance. Please reach out to care@solidscentco.com with your order number and the product you'd like to exchange or return, and we'll take care of the rest.
All returns requests must be submitted within 15 days of receiving the order and be in original condition.
How to return:
You will be refunded in full to your original form of payment, including the cost of standard delivery. However, we will not refund your cost of returning the Product(s) to us. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.
Credit refunds can take up to 5-10 business days to appear on your statement.